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SHEPCO RecoverySHEPCO Recovery

Outsourced roadside assistance for motor policy holders

SHEPCO becomes your outsourced roadside assistance provider. When a policyholder breaks down, they call us — we handle the job and report everything back to you.

Plan Coverage

Comprehensive coverage for your policyholders

Included Towing

Towing included with every plan — any distance in Trinidad.

Roadside Assistance

Battery boost, tyre change, and more — help when your customers need it.

24/7 Coverage

Always available. Weekdays, weekends, and holidays.

Preferred Rates on Additional Services

Discounted rates for services beyond the included allocation.

Full Transparency

GPS-verified jobs so you always know exactly what happened.

Partner Dashboard Access

Online access to job data and reporting for your team.

Claims Data Reporting

Exportable reports for your claims and finance teams.

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Risk Intelligence

Our platform continuously monitors job data across your portfolio and automatically flags anomalies that may indicate fraudulent or suspicious activity. Included as part of your SHEPCO partnership — no additional cost.

Anomaly Detection

The system identifies patterns across claims that fall outside normal behaviour.

Severity Scoring

Each signal is classified by severity so your team can prioritise what to review.

Analyst Review

Every flagged signal is reviewed by a SHEPCO analyst who provides written findings.

Monthly Reporting

Fraud signals and findings are included in your monthly performance report, branded for your company.

Why Insurers Choose SHEPCO

Built for insurance operations

Predictable annual cost — easy to budget
GPS-verified distances — no inflated mileage claims
Real-time dashboard — full claims transparency
Professional call handling — your customers always get through
24/7 coverage across all of Trinidad
One vendor to manage — replaces multiple tow companies

Let's build a solution for your company

Volume pricing available. Contact us to discuss how SHEPCO can serve your policyholders.

Request a Proposal